Computer networks are complex. The internet and cloud-based resources are backbones to effective computing. Data, apps and workgroups now sit in the cloud. People work remotely and on the road. Home office connections create real risks and challenges. Security solutions require specialized expertise. As a 30-year service provider, we can manage technology & support end-users securely and efficiently.
PSA Ticketing System
PSA is a cloud based platform that allows for remote device monitoring & control. Service ticketing is integrated into PSA, for help-desk support and service delivery tracking.
RMM Remote Monitoring
Datto RMM tools installed on each PC and device on the network. These tools allow us to look into the back-end of each device and sw app performance to monitor and correct issues.